Dealing With Grades After Finals

Congratulations on finishing the semester! Of course, I hope things went well and that you are satisfied with all of your grades. However, I know that there are going to be some of you who are not happy. I mean, not happy at all.

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As I see it, there are usually 4 types of unhappy students at the end of the semester. Student 1 is unhappy as the result of not performing as well as they expected. These are the students who expected to earn an A, but they got a C. Moreover, they realize that their performance did not warrant an A–their C actually reflects what they should have received.

SOLUTION FOR STUDENT 1: I am sorry to say that if you are like Student 1 there is not much you can do. Your grade reflects your performance. If you did not perform well, either because you thought the class was too hard or you did not put in enough effort, I do not see any way your grade is going to be changed. My best advice is to consider repeating the course (https://beginnersguidetocollegesuccess.com/2016/03/21/is-repeating-a-course-a-good-idea-definitely/).

Student 2 is unhappy because they believe that their grade was incorrectly calculated based on the criteria presented in the syllabus. Remember, the importance of your syllabus. Not only does it make clear all of the rules of the class, but also it should specify exactly how grades are determined. If your syllabus says each exam is worth 25%, then each exam is worth 25%. Neither you nor your Instructor can change the rules at the end of the semester. If you calculate your grade and you see that Exam 1 was weighted 20% and Exam 3 was weighted only 10%, you have every right to be unhappy.

SOLUTION FOR STUDENT 2: If your grade was calculated incorrectly you should take action. This means:

1) Contact the Instructor immediately. Do not wait until you get back from break. The sooner you deal with this, the better. I’ll add that when I hear from a student right away I know this student is really concerned about their grade.

2) If possible, contact the Instructor face to face. Of course, this may be impossible if you get your final grade after you have left campus.

3) Get all your facts together and be prepared to present a convincing case. Make sure you double-check your calculations to be sure that there was a mistake. It would probably do you well to have another person look over the calculations to be sure you did them correctly. When you actually communicate with your Instructor I feel you should be ready to go through your calculations in a very systematic fashion to show them where mistakes were made.

4) MOST IMPORTANT! Be civil. No matter how you contact your Instructor, do so in a way where you are courteous, polite and respectful. You will get nowhere with your Instructor (except asked to end the conversation!) if you raise your voice, do not give your Instructor a chance to speak, or use foul language. Be calm, and let the facts guide the conversation. Let me add that you might think that you cannot be rude in an email—think again. I am amazed by the rudeness I see in an emails sent to me.

Student 3 is unhappy because they feel that certain graded components (e.g., assignments, reaction papers, exams) that comprised their overall grade were graded too low.

SOLUTION FOR STUDENT 3: Same as for Student 2, except you will need to have some way of presenting a case for why you were graded unfairly. This can be quite difficult, especially with graded components that are more subjective (e.g., an essay exam). I feel you have every right to ask your Instructor to justify your grade by making clear exactly why a certain amount of points were deducted. What might help your case is if your Instructor gave out a grading rubric that you can use to justify why you thought you should not have lost certain points.

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Student 4 is unhappy because they feel that somehow their grade does not reflect their performance and effort in the class. This is the student who just missed out on the next highest grade. A “silver medalist” like this is caught between wishing they had tried just a bit more in the class and hoping that their Instructor might offer them the few points they need to obtain a higher grade.

SOLUTION FOR STUDENT 4: If you are Student 4 this is a really tricky situation that must be approached very strategically. As above, contact the Instructor immediately, try to meet with the Instructor face to face, and be civil. Keep in mind that you should not be “begging” for a grade. Based on my own 29 years of experience and my discussions with faculty colleagues, this type of behavior simply will not work; if anything, begging will lead an Instructor to stop the discussion and make clear that there is no chance of additional points. My view is that if this is you, be prepared have some case to make. For example, you might have grades that show a steady increase through the semester, thereby showing a greater mastery of the material. I will caution you that if you state that your grade must be raised because you will lose a scholarship or be put on probation is typically not going to sway a lot of faculty.

I hope it is not you who is unhappy after the semester. But, as I described above, if it is you remember that there are ways to increase your chances of ending up with a better grade. Good luck!

Please note that the comments of Dr. Golding and the others who post on this blog express their own opinion and not that of the University of Kentucky.

 

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What Should You Do? Trying To Get Into A Closed Course

One of the biggest bummers at the start of the semester is realizing that you need a course, but finding out that the course is closed. You might think that if you need the course, you will find someone (Dean, Professor, Advisor) who will simply let you into the course (i.e., give you an override). However, as the expression goes Think Again! It is not a lost cause when you need a closed course, but getting an override into the course will require a certain way of approaching your dilemma.

Here are some pieces of advice:

1) Keep in mind that in most cases the only person who can let you into a class is the faculty member teaching the course. That means, at some point you are going to have to have some communication with this person. It is very rare that the faculty member will let you in to a closed course simply based on the recommendation of another person (e.g., an Advisor). For the rest of this post I will assume a faculty member must give an override into a class, but it may be another person (e.g., chairperson, advisor) who makes this decision.

override1-university-105709_12802) I feel that you should talk to a faculty member in person. Contacting them initially via email is OK, but for something like this I feel a face-to-face meeting will work to your advantage. For one thing, I believe a faculty member will be more impressed with your desire to get into the course when you show up in person to talk compared to reading an email from you. I’ll be honest, in my close to 30 years of teaching it is doubtful I ever gave or would give an override to a student I did not talk to in person.

3) Be persistent. Getting an override for a course can be hard work that takes some time. Don’t try once and then just give up. In my view, you should try several times. You need to realize that ultimately you may not be successful, but I feel that if you really want the course you need to keep going for it.

4) Have clear in your mind why you need the course. This is critical for when you talk to the person teaching the course. Don’t just say to the faculty member that you need the course to graduate. Lay out in a very systematic manner why you need this particular course at this particular time. For example, maybe you need the course right now because your plan to graduate does not allow you to take this course during a later semester. Or, you need the course now because it serves as a pre-requisite for other courses that you need to graduate on time.

There are two quick things to keep in mind when you talk about why you need to take the course. First, needing to take a course immediately versus needing to take the course at some point in your college career are of course two very different things. Be prepared to answer why you need the course right now. If you do not have a good answer to why you need to let into the course right the Instructor may not be swayed to give you an override. They will simply say you can take the course later. Second, a faculty member may ask you why you did not pre-register for the course. Again, you need to have a good answer. Just saying you forgot or were not really sure you needed the course are sure ways to have a faculty member say no to your request.

override-school-book-1560339_12805) Be civil. The worst thing you can do is to approach your discussion with a faculty member in a combative manner. If a student did this with me I would tell them to come back when they have calmed down or simply deny the request for an override on the spot. Before you talk to a faculty member it is important to calm down and be prepared to talk about your request in a mature manner. Getting angry will not help your cause at all.

6) Don’t beg. In my opinion, having talked to hundreds of students needing an override, I do not feel any student should be begging (cajoling or whatever you want to call it) to get into a class. You need to approach your situation in a mature manner and be prepared for the outcome—good or bad. I just do not see any place for begging, and quite frankly I can see it work against you in most situations.

My hope is that all of the advice I have just given you will get you the override you want. However, if there is just no way to get a faculty member to budge, keep in mind that you might need to (a) take another course at your school, (b) consider taking a summer course (c) try to take the course at another school (including online), (d) find out if there is any way to have another course substitute for the course you want, (e) keep checking to see if a slot opens up for the course—during the first week of the semester there is usually a drop-add period and someone may simply drop the course, leaving a slot open for you, and (f) put your name on a wait list if your school uses one. With regard to the wait list, that can work. However, I feel you should still see the person teaching the course regardless of whether you are on the wait list.

As always, good luck as you continue to navigate the ins and outs of college life!

Please note that the comments of Dr. Golding and the others who post on this blog express their own opinion and not that of the University of Kentucky.